2015 and 2016 have been years of growth and transition for us.
For more than 20 years, our original Bank street store remained open almost constantly, 24 hours a day, 7 days a week, all year long. In that amount of time, we’ve baked and served millions (literally) of bagels. Last year, we started the process of renovating our flagship location in the Glebe. This was a long overdue update on not only our store, but our brand. We want to provide one of the best, if not the best, casual dining experience you will find, with a product and menu that is unparalleled. Not many businesses see the kind of traffic that we do on a daily basis. We’ve been extremely fortunate in the support we’ve received from the community, and it’s that very support that motivated us to give Kettleman’s a fresh reset and look beyond the Glebe.
This has included a major push into catering, premium and carefully curated ingredients (including premium Illy coffee), new menu items, Wi-Fi and charging stations at the store, and the introduction of delivery to customers via Uber Eats, a technology partner that specifically sought us out because of the popularity of our bagels. We’ve since become the most popular delivery restaurant with Uber Eats since launching more than 3 months ago. Lianne Laing, from CTV Morning Live, ordered Kettleman’s live on the air the morning that the service launched.
Our mission is preaching the Montreal style bagel message to all. Thats why we’re opening two new stores in 2016. You heard that right. We’re opening two new stores. Our new location at College Square is on schedule for the first week of September of 2016. This will be an over 3000 square foot store right near the Algonquin College campus. Our second new location at the Ottawa Train Yards will be open before Christmas. With three locations covering the west, east, and central part of the city, customers coming from Kanata or Orleans don’t have to make the trek all the way into the Glebe to get their dozen bagels for the week.