The Bagel Blog

+ Mobile ordering

On March 16th, we’ll be sunsetting our old loyalty app, and ushering in 2021 with a new and improved Kettlemans app that gets you rewards fast and features mobile ordering for pickup! The new program will effectively work the same way, but we will be an exclusively points-based system now, instead of monetary balance as before. Our new app is an entirely new build and you will need to download the new app in your respective store. Our old app will not work anymore. Stay tuned to our social channels and to our website for information as we draw closer to the date of launch.

We have setup a new login process to make it easy to access the new loyalty app.

Option #1: The login username is your email address and the password is your first name.

Example:

User Name: robert@yourdomain.com

Password: robert (<— Lower case)

Options # 2: Login using your  existing loyalty card number. Username is your loyalty card number and the password is the last 4 digits of your loyalty card number. Read more

We’re re-opening our Etobicoke location today, Sunday November 22nd, 2020, at 5:30 p.m.

Our new online store is your one stop shop for Kettlemans masks, hoodies, caps, and t-shirts!

Looking for the latest in Kettlemans swag? We’re excited to announce that we have custom merchandise that you can purchase! We’ve created a custom line of t-shirts with our favorite Kettlemans taglines. These items are the perfect gift for the bagel lover in your life. We ship your order directly to you anywhere in Canada within 5-10 days.

Post-purchase, you will receive an email with a tracking number, as soon as your order has been fulfilled. Shipping fees are calculated based on the weight of the package and the distance it is being shipped. Shipping fees will be displayed during check-out. Order here!

www.kettlemans.store

  Read more

To Our Team and Guests,

In accordance with Ottawa Public Health, beginning tonight at midnight
(12:00 am July 7th, 2020) it will be mandatory to wear a mask within any indoor area
of our establishments. This will include the use of washrooms and indoor restaurant area when ordering drinks or food to go. The mask needs to cover the individual’s nose, chin, and mouth.

Our team members have been wearing masks and will continue to
diligently protect our guests by wearing masks. We understand these are difficult times and ask everyone to follow in accordance with the Ottawa Public Health guidelines.

No Guests will be allowed to enter without a mask in accordance with the by-law. If a guest refuses to wear a mask then we are within our legal rights
to refuse entry. Kettlemans is only enforcing the bylaw and will continue to stand by the law and the safety of its team. We are committed to helping reduce the spread of COVID-19! Read more

Update: June 18th, 2020

We’ve opened our dining rooms at select locations, with enacted social distancing guidelines, as directed by Ottawa Public Health and the Provincial Government. 

One of our top priorities at Kettlemans Bagel is the health and safety of our guests and team members as we continue to take the lead from the Public Health Agency of Canada, Ottawa Public Health, and the World Health Organization. 

As a result, effective Monday March 16th, 2020, we’ve decided to transition all of our locations to take out only and have gone cashless. We will not be hosting customers in our dining areas until further notice. We’re proactively doing this to minimize the number of touch points in our public spaces and to follow the recommendations of social distancing from Ottawa Public Health, while simultaneously facilitating the ability of our customers to obtain food. 

As an alternative to visiting our stores, you can also order from us via Uber Eats, for both delivery and order ahead pickup. Read more

Ottawa bagel institution dedicates day to Jacob Gauthier and organizes fundraiser and donation to the Ottawa Candlelighters

Ottawa/August 10th, 2017 – The 24 hour a day operation that is Kettleman’s Bagel Co was briefly brought to a pause, emotionally at least, with a heartfelt message received from a local mother at the beginning of August. Carolyn Gauthier’s son Jacob was diagnosed with muscular cancer in mid 2016 and had recently celebrated one full year since his last chemo treatment. She reached out to the popular business with a moving story.

“Throughout treatment, as it happens to some, the taste of certain foods did not agree with him. Your plain bagels, though not always able to finish one in a day, and your karnatzel meat sticks were his main stays. Even now a year later, with all clear MRIs and X-rays, bagels and karnatzels are a great treat. So without knowing it, you helped my son through a very difficult time”, said Mrs Gauthier. Read more

Sorry…what!?

That’s exactly what Ottawa’s Mayor, Jim Watson, did yesterday when he bet New York mayor Bill De Blasio about who was going to win the upcoming playoff series between the Ottawa Senators and the New York Rangers. The Ottawa Citizen reported on the friendly and customary bet between these municipal politicians, yesterday. As per the mayor himself….

Should the Senators prevail in the best-of-seven series, New York City Mayor Bill de Blasio will wear a Senators jersey, send a whack of bagels up north and plant a maple tree somewhere in Gotham.

If the Rangers win, Watson will send Golden Palace egg rolls to New York City, wear a Rangers jersey and plant a native New York tree somewhere in the city.

So..couple of things to just get out there. We love Golden Palace egg rolls. They’re a great business and they have the best egg rolls in the city, in our opinion. They’re also very popularly served at the Canadian Tire Centre during hockey games. Read more

Facebook has firmly established itself as an important marketing platform for business. We’ve been using it as an important part of our efforts for several years. Worldwide, there are over 1.86 billion monthly active Facebook users (Facebook MAUs) which is a 17 percent increase year over year.  That’s kind of crazy.

This weekend….

This weekend, we hit an important milestone for Kettleman’s on the social network that Mark Zuckerberg built. We hit 30,000 likes and follows!

We didn’t want to hit this mark without providing some interesting stats about who makes up this group, so we created this infographic to give you a glimpse into what makes up this number of bagel lovers and fans of the Montreal style approach to making them.

The breakdown…

First – overwhelmingly – more women like and follow Kettleman’s Bagel Co. on Facebook than men. 64% of our likes and follows come from women compared to 34% of men. Way back in 2010, Forbes pointed out an interesting trend. Read more

We Have A Nifty New App, Rewards, and Gift Cards!

We recently celebrated being open for a month at our new College Square location, and with it, came the first 30 days of customers using our brand spankin’ new app, courtesy of Spoonity, for both iOS and Android.

As a cash only business for a long period of time, we knew that we needed to provide alternative methods of payments in our stores in a world where the immediate ability to do almost everything from your phone is now the norm. That’s not all, though. Besides the app, we also have new gift cards and a new rewards program that we’ve rolled out. We’re also offering tap enabled debit in both of our stores as well. You can use your regular debit cards in our stores, and if you’ve set them up with Apple Pay or Android Pay, we can take that too. In summary, you can now pay 4 different ways in our stores. Read more

Ottawa. The capital of Canada and quick food made with premium ingredients. 

The city is sometimes referred to as a sleepy town of government bureaucrats, chain restaurants, and shopping malls that are spanned from one end of the city to the next. We’re known for Parliament hill, the House of Commons, and the Ottawa Senators. The 613 area code evokes the taste of Beavertails for many. However, in the last 10 years, Ottawa has also become a recognized and highly respected fast casual food destination, and frankly, we deserve it. You might be asking yourself what “fast casual” food is. It’s where you can enjoy the speediness of fast-food with the quality of a fine restaurant. For a city of a little over a million people, we bring in almost a million tourists every year, hungry for the wealth of world class museums, shopping, and landmarks that we offer. We think it’s time the fast casual food scene in this city gets its due. Read more