+ Mobile ordering

We’ll be sunsetting our old loyalty app soon, and ushering in 2021 with a new and improved Kettlemans app that gets you rewards fast and features mobile ordering for pickup! The new program will effectively work the same way, but we will be an exclusively points-based system now, instead of monetary balance as before. Our new app is an entirely new build and you will need to download the new app in your respective store. Our old app will not work anymore. Stay tuned to our social channels and to our website for information as we draw closer to the date of launch.

Here’s the basics.

Points earnings and redemption

Point earnings with the new program remain the same, $1 spent = 1 point earned.

Your redemption process has changed. The old way: You earn 100 points and your points get converted to a $10.00 reward. You are able to redeem any amount of your $10.00 with a balance left over.

The new program allows you to accumulate your reward points beyond 100 points. You will have the option to redeem 100 points for a $10.00 reward or continue to earn points and redeem at any time. However, the $10.00 reward will be required to be used entirely with no partial balance left over.

Program conversion

Transferring your current points and reward balance to the new system. Your current available point balance will be converted to the new program. Your reward balance will be converted back to points. There will not be any loss of value to the reward balance.

Example:

Your current point accumulation is at 97 points.

Your current reward balance is $4.43 <- we will convert this amount back to points. 4.43 X 10 = 44.3 points.

Current points (97), plus convert reward points 44.3 = 141.30 total points available.

You will be able to scan your app at the store or provide your phone number at the cash to redeem points.

Another great feature of our new app? You can mobile order for pick up at any of our stores. Skip the line and order ahead and we’ll have your mobile order ready to be picked up at the store when you arrive.

Questions? Contact us. In the meantime, stay tuned for more info!